Pay10 Merchant Brand Guidelines

Table of Contents

1. Introduction

Welcome to the Pay10 Merchant Brand Guidelines. This document outlines the correct usage of Pay10’s brand assets across your physical and digital touchpoints. Adhering to these standards helps ensure consistency, professionalism, and trust in how customers engage with our brand in your environment.

2. Brand Purpose and Messaging

Merchant Value Statement: By accepting Pay10, you’re offering your customers a faster, lower-cost, and more secure way to pay, powered by domestic rails and licensed by the Central Bank of UAE. Your business benefits from lower transaction fees and instant settlements giving you control over your cashflow and the freedom to grow your business.

3. Logo Usage

Only the full-color logo is authorized for use. Maintain clear space around the logo and do not reduce below minimum size.

  • Do not rotate, distort, recolor, or crop the logo.
  • Do not place on cluttered or patterned backgrounds.

4. Do’s and Don’ts in Merchant Environments

Do:

  • Request written permission to use the logo by sending requests to :marketing@pay10.ae
  •  Place signage, unobstructed, where customers can easily see it
  • Only use high resolution logo online and in printed materials
  • Ensure QR codes are clear and functional
  • Use approved social templates
  • Include Pay10 on your website as an accepted method

Do not:

  • Use the Pay10 logo without explicit permission from the Pay10 Marketing department
  • Modify Pay10 logo or visuals
  • Use low resolution version of the logoEnsure QR codes are clear and functional
  • Use outdated assets
  • Use unapproved messaging
  •  Print on low-quality or unreadable materials

5. Co-Branding Guidelines​

When using Pay10’s logo alongside your own:

  • Logos must be equal in size and weight

  • Maintain spacing between logos

  • Align horizontally or stack vertically, centered

6. Messaging Templates

Example Social Caption: 

We accept Pay10. Pay securely and instantly via your Pay10 app or wallet. Available in-store and online. Pay10 is licensed by the Central Bank of UAE.

7. Color Palette​

8. Typography